Here at YOMBR we believe in 100% customer service and strive to please all buyers. We always do our best to take care of our valuable customers.

In the unlikely event if any product that you have purchased is perished or incorrect then you may return your product. To be eligible for a refund, the product must be returned to YOMBR in a resalable & unused condition. The item must be in the original packaging and returned with any accessories or free gifts within 1 day from the day it was delivered.

These categories cannot be returned:

  1. 1.  Used or not in the same condition and packaging as you received it.
  2. 2.  Specific categories like, Beauty products, perfumes/deodorant, masks and clothing freebies, dry fruits & gourmet, milk and Pet Supplies etc.
  3. 3.  Items which have been used or installed.
  4. 4.  Products that have been tampered with or a missing serial numbers.
  5. 5.  Products with missing labels or accessories.

Important Notes:

  • 1.  If you received an item perished or incorrect then we may request you to share Pictures or a video with the order Number to our mail id support@yombr.com.
  • 2.  Please make sure that all returned items are packed securely to prevent any loss or damage during transit.

Refund Policy:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If it’s approved, then your refund will be processed, and the credit will automatically be applied to your original method of payment, within a certain amount of days, depending on your card issuer’s policies.

Late or missing refunds (if applicable) :

  • 1.  If you haven’t received a refund yet, first check your bank account again.
  • 2.  Then contact your bank, it may take some time before your refund is officially posted.
  • 3.  Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@yombr.com.

Sale Items:

Items which are part of any sale/offer cannot be refunded unless they are faulty.

Contact Details:

If you have any questions regarding the returns and refund policies then please mail us at support@yombr.com